Your brand is invisible in ChatGPT. Your competitors aren't.
That's not luck — it's fixable. From seeing exactly where you stand to building AI-readable structure, content and off-site signals, here's what can be done.
Illustrative image — the data shown is not real.
Problem
If even one applies, there's a fix
Out of sight, how AI talks about you is already shaping deals.
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Ask a category question and only your competitors come up
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The company facts AI states about you are outdated or wrong
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Your SEO rankings are strong, yet you never appear in AI's answers
of people in Japan use AI for search — over 50% among those in their 20s ¹
of companies have actually started on LLMO ²
The market has already moved — most companies haven't. Acting now is what creates the gap.
¹ CyberAgent GEO Lab., “AI Search Usage Survey wave-3” (Feb 2026, n=9,278)
² PRIZMA survey (2025)
Solution
Turn "we don't show up" into data and action
We don't leave "we just don't seem to appear" as a hunch — from seeing where you stand to building the sources AI can cite, we run it as one connected effort.
See where you stand
Measure mention rate, rank and tone across the four major engines, with industry-specific prompts.
Pinpoint the cause
Analyze which competitors are recommended, and which sources AI cites to justify them.
Make your site AI-readable
Clarify structured data, heading design and entity information so AI can parse you correctly.
Build citable primary sources
Design case studies, data and FAQs — the kind of content AI can ground its answers in.
Keep off-site signals consistent
Unify how third-party media mention you and keep your brand facts accurate everywhere.
Track it every month
Follow the change over time with your share of voice versus competitors.
How we actually run all of this is laid out on our AI Optimization (AIO) page.
FAQ
Common questions
Why does my brand not appear in ChatGPT?
Usually one — or a mix — of five causes: (1) too little citable primary information (cases, data), (2) a site structure AI can't parse, (3) stale external data outranking your official info, (4) little third-party corroboration (comparisons, reviews), or (5) an ambiguous brand name AI can't identify. Full breakdown & a 15-minute self-check →
What happens if AI keeps stating wrong info — can it be fixed?
If AI's answer — often the first touchpoint — states wrong facts, you can be dropped before a prospect ever compares you. It's fixable, but not instant: by correcting the underlying sources, visibility improves over weeks to months.
Isn't SEO enough on its own?
They overlap, but the KPIs and tactics differ. SEO aims for rank in a list of links; AIO (AI search optimization) aims to be cited and recommended inside AI's answer. Strong search rankings don't guarantee you show up in what AI says.
Contact
Take the next step — at your own pace.
Not sure about scope or budget yet? No problem. Whether you're just gathering information or ready to discuss a project, there are three ways to start — all free of charge.